Downloads

• 2/16/17 – Chad Elmore – Social Media in Customer Support
• 6/5/14 – Bill Heise – Creating the BOX So That We Can Think Out of the Box
• 6/5/14 – Bill Heise – Creed of Excellence for Customer Service Center
• 6/5/14 – Bill Heise – Making An Improvement For Our Customers
• 6/5/14 – Bill Heise – Slide Deck
• 9/15/16 – Nate Brown – Top Fun Presentation Deck
• 9/18/14 – Nate Brown – Customer Delight vs Effort Presentation Deck
• HDI Sponsorship Options