Smoky Mountain HDI has been chartered!

IT-support

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Smoky Mountain HDI Chapter is a group of IT Service and Support Professionals living in the Great Smoky Mountains connecting to share ideas, grow technical skills, boost careers, and create a wide array of technical resources and connections.  We are entering our first calendar year of existing as a newly chartered chapter in 2014.

HDI, formerly known as the Help Desk Institute, is a professional organization for IT Support personnel a worldwide professional association, and the premier resource for best practices and emerging trends.

East TN is a hotbed for HelpDesks, Call Centers, and IT Support. Labor is reasonably priced and we’re known in the South for friendly and helpful. It’s in our nature, it’s part of our personality, and the technical training opportunities in East TN have made us the ideal location for companies to position their Support Centers. With such a concentration of technical support personnel, it only seems logical that an HDI chapter should thrive in this area!

Our chapter events are a time to celebrate our victories, recognize the importance of what we do, and the contributions we are making to our companies and customers. We take time to recognize IT Support as a profession, network with others in the field, and learn from one another.

We will be planning several events throughout the year so please visit our website at www.smokymtnhdi.com for updates and events information. We look forward to building this chapter together!

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Rob Norris is the current President of the Smoky Mountain HDI Chapter.  Find Rob’s professional profile on our Smoky Mountain HDI Board of Directors page, and on his LinkedIn page: www.linkedin.com/in/norris1.

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Smoky Mountain HDI Chapter is a group of IT Service and Support Professionals living in the Great Smoky Mountains connecting to share ideas, grow technical skills, boost careers, and create a wide array of technical resources and connections while helping one another succeed.

**Interested in joining Smoky Mountain HDI Chapter, or attending one of our free chapter events?  Visit our website for more details!**

 

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